Office & Operations Coordinator

--AlHafez Group for Inv & Trade مجموعة الحافظ للتجارة الاستثمار--

We are looking for a reliable Office & Operations Coordinator to manage and streamline office inquiries, internal communication, and operational coordination across departments. This role acts as a key link between external inquiries, internal teams (such as logistics and customer service), and management.

Key Responsibilities:

  • Receive and handle all incoming office inquiries via phone, email, or in person, and ensure proper documentation and follow-up.
  • Direct unresolved or urgent matters to the office head or relevant department.
  • Coordinate daily operations between departments such as logistics, service, and sales.
  • Support the office team by monitoring tasks, tracking deadlines, and ensuring smooth workflow.
  • Maintain organized digital records, schedules, and internal reports.
  • Assist in scheduling meetings and handling basic administrative tasks.
  • Use digital tools effectively, including MS Office, email platforms, browsers, and CRM systems.
  • Help ensure the office runs efficiently, professionally, and in a well-organized manner.
  • Handle multiple tasks and respond effectively under pressure.

Requirements:

  • A degree in Business Administration, Office Management, or a related field is preferred. 
  • However, proven relevant experience in a similar administrative or coordination role is also acceptable.
  • Good computer skills and comfort using MS Office (Word, Excel, Outlook), web browsers, email, and CRM or office management tools.
  • Strong communication and coordination skills.
  • Ability to multitask and work well under pressure.
  • Highly organized, reliable, and solution-oriented.
  • Fluent in Arabic and proficient in English.